Information we collect
When you contact us, we may receive your name, company, email address, telephone number, project information and any files or details you choose to provide.
Why we use it
We use enquiry information to respond, assess your application, prepare proposals, maintain relevant business records and protect the security of our website. Our usual legal bases are taking steps at your request before a contract, performing a contract and our legitimate interests in answering business enquiries and operating our services.
Sharing and processors
We may use trusted hosting, IT, communications and professional service providers where needed to operate the website or respond to you. We do not sell enquiry information. Information may be disclosed where required by law or to protect legal rights.
Optional analytics
With your permission, we use Microsoft Clarity to understand page use and interaction patterns so we can improve this website. Clarity is not loaded until you select “Accept analytics”. You can withdraw or change this choice at any time using Cookie settings in the footer. When loaded, Microsoft may process device, browser, page-interaction and network information as described in the Microsoft Privacy Statement.
Retention
We keep personal information only for as long as reasonably necessary for the enquiry, any resulting business relationship, legal obligations and the establishment or defence of claims. Unneeded information is deleted or securely anonymised.
Your rights
UK data-protection law may give you rights to access, correct, erase or restrict the use of your personal information, object to certain processing and complain to the Information Commissioner's Office. Rights depend on the circumstances and may be subject to lawful exemptions.
Contact
For privacy questions or requests, email sales@oxfordvisionsystems.co.uk or call 01865 416657.
Updates
This notice was last updated on 18 August 2026. We may update it when our services or legal obligations change.